2022 LIHWAP Water Assistance Program

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Beginning November 1, 2021, at 8:30 AM, any household with a water bill that is in arrearage (past-due or disconnected) may call 770-817-4666 and select option 2 for the appointment line to make an appointment for water assistance.  Please note, during the months of November and December, we are ONLY assisting households with past-due or disconnected water service.  


Beginning January 3, 2022, at 8:30 AM, households with a past-due bill or disconnected, or has a senior household member 60 years of age and older and/or households with children 5 years of age and young may call 770-817-4666 and select option 2 for the appointment line to make an appointment for water assistance.

The general public will be able to begin scheduling appointments on February 1, 2022, at 8:30 AM by calling 770-817-4666 and select option 2 for the appointment line to make an appointment for water assistance.


Please note:  Water assistance appointments ARE NOT available online and must be scheduled by phone through the appointment line.


All appointments will be completed remotely by phone.  

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